RevBase customers have actually called our style of customer care "insanely helpful".
Our team is expert at mapping your goals, objectives, and data to the ideal RevBase implementation. They can assist you in thinking through configuration options, streamlining your workflows, and matching your implementation to company branding. They also provide technical support, too, with things like helping your users solve web browser problems remotely.
RevBase customers want to do what they do best -- marketing-- so they rely on our customer care team to handle system questions, user requests, and maintenance issues. With this kind of support, our relationship with customers quickly becomes a partnership in success. RevBase customer support is available by phone Monday through Friday from 8:30AM to 5:30PM EST.
800-711-8524
Or by email
QuickStart Program
QuickStart is a professional services package that gives you everything you need to create a compelling RevBase solution, launch it for your users, and manage it with success. QuickStart includes planning sessions, configuration, product training, and launch support. It also includes RevBase Marketing Asset Management Software installation for customers who host RevBase on their own servers.
Custom Training Programs
While each RevBase implementation begins with our QuickStart Program, we can also design customized training programs to further support your company's special needs. Our customer care team will work with your staff to design additional training sessions based on your individual application of RevBase. Examples of customized training programs include advanced workflow recommendations, best practices guidelines for larger implementations, or outside vendor (e.g. advertising agency partner, fulfillment vendor) training.
