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Customer Support
RevBase customer support is available by phone or email.
QuickStart Program
QuickStart is a professional services package that gives you everything you need to create a compelling RevBase solution, launch it for your users, and manage it with success. QuickStart includes library planning sessions, library configuration, product training, and launch support. QuickStart also includes RevBase Marketing Asset Management Software installation (for those who choose to host RevBase on their own server). Your account services representative will provide more information on a QuickStart program.
Custom Training Programs
While each RevBase.com implementation begins with our QuickStart Program, we can also design customized training programs to further support your company's special needs. Our account services team will work with your staff to design additional training sessions based on your individual application of RevBase. Examples of customized training programs include advanced workflow recommendations, best practices guidelines for larger implementations, or outside vendor (e.g. advertising agency partner, fulfillment vendor) training.
Software Development & Integration
Your RevBase.com system is a ready-to-use service with no technical skills or programming required. However, there may be opportunities for integration with other applications such as CRM, SFA, or another web application. Also, your RevBase Marketing Asset Management system can be configured to share order information with your literature fulfillment vendor's system. Our software engineers are available for software development services be it an application integration or customized feature enhancement. For more information, contact your account services representative.
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